Responsibilities:
● Clean and tidy guest rooms, bathrooms, and public areas according to established standards.
● Make beds, change linens, and replace towels and toiletries.
● Sweep, vacuum, mop, and dust rooms and common areas.
● Clean mirrors, windows, and glass surfaces.
● Empty wastebaskets and dispose of trash properly.
● Replenish room amenities such as soaps, shampoos, and complimentary items.
● Ensure rooms are stocked with the necessary supplies, including linens, bath items, and promotional materials.
● Inspect rooms for maintenance issues(e.g., broken fixtures, plumbing problems) and report them to maintenance ormanagement.
● Follow proper procedures for handling lost and found items.
● Follow safety and sanitation policies, including proper handling of cleaning chemicals and equipment.
● Maintain a clean and organized housekeeping cart.
● Respond to guest requests for extra amenities or cleaning services in a timely manner.
● Collaborate with front desk and maintenance staff to ensure seamless guest experiences.
● Assist with cleaning and maintaining hotel public areas, such as hallways, lobbies, and meeting rooms.
● Perform deep cleaning tasks on a scheduled basis (e.g., carpet shampooing, furniture polishing).
● Adhere to hotel standards for cleanliness, appearance, and guest service.
● Support laundry operations as needed, including washing, drying, and folding linens.
● Ensure all rooms are ready for guest check-in and meet brand standards.
● Uphold confidentiality and respect guests' privacy while cleaning occupied rooms.
Requirements:
● Ability to manage time efficiently.
● Works well unsupervised.
● Handle basic maintenance and cleaning.
● Professional appearance and positive interactions with hotel guests.
● Flexibility to work various shifts, including evenings and weekends
● High school diploma is a plus
Physical Requirements:
● Prolonged periods standing.
● Must be able to lift, bend, stoop, climb, reach, and lift up to 20 pounds at a time.
Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.
The job description will also include any other tasks as directed by the Company.