Restaurant Manager

Hotel Willa

Responsibilities:

● Oversee daily restaurant operations to ensure smooth and efficient service.

● Supervise and support front-of-house staff including hosts, servers, bussers, and bartenders.

● Assist in training, coaching, and performance management to uphold service standards.

● Address and resolve guest concerns to ensure a positive dining experience.

● Monitor table turnover, manage reservations, and optimize seating to increase efficiency.

● Enforce health, safety, and sanitation standards across all service areas.

● Assist with inventory control, ordering supplies, and ensuring adequate stock levels.

● Coordinate with kitchen staff to ensure timely and accurate food delivery.

● Help create staff schedules and adjust shifts in response to business needs.

● Conduct pre-shift meetings to communicate daily specials, promotions, and service goals.

● Handle cash transactions, process payments, and support daily financial reconciliation.

● Support the Restaurant General Manager with administrative duties including reporting, payroll, and maintaining operational records.

● Uphold and enforce company policies and procedures consistently.

● Assist in planning and executing special events, private functions, and in-house promotions.

● Foster a positive team environment and encourage effective communication between front and

back of house teams.

● Step in to assist with service during peak hours or when short-staffed.

Requirements:

● Strong leadership and team management skills.

● Excellent communication and problem-solving abilities.

● Working knowledge of restaurant operations, food safety, and service standards.

● Ability to multitask and remain composed in a fast-paced environment.

● Prior experience in a restaurant supervisory or hospitality role is preferred.

Physical Requirements:

● Prolonged periods of standing and walking.

● Must be able to bend, stoop, climb, and lift up to 50 pounds as needed.

Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.

The job description will also include any other tasks as directed by the Company

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