Assistant General Manager

Job Title: Assistant General Manager

Department: Food and Beverage

Reports to: General Manager / Regional General Manager

Job Type: Exempt

Location: Los Angeles, CA - Sous Sous at Hotel Lucile

Position Type: Full Time

Compensation: $90,000

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The Assistant General Manager (AGM) is responsible for assisting the General Manager in leading all aspects of restaurant operations at Sous Sous while ensuring exceptional guest experiences, operational excellence, financial accountability, employee development, and compliance with Company standards and applicable laws. The AGM exercises independent judgment, supervises employees, and assumes responsibility for the restaurant in the absence of the General Manager.

Essential Functions:

• Lead daily operations and supervise front and back of house teams.
• Lead by example and maintain a professional work environment.
• Coach, mentor, and develop team members.
• Conduct shift meetings and communicate Company objectives.
• Assist with recruiting, interviewing, hiring, onboarding, scheduling, performance evaluations, and progressive discipline.
• Build accountability while fostering teamwork and respect.
• Oversee opening, closing, and daily execution.
• Monitor reservations, dining room flow, kitchen communication, cleanliness, maintenance, inventory, vendor relations, and special events.
• Resolve operational challenges and ensure consistent execution of Company standards.
• Monitor guest satisfaction and maintain service standards.
• Assist with P&L performance.
• Manage labor costs, food and beverage costs, purchasing, inventory, invoice verification, waste reduction, cash controls, and operational reporting.
• Identify opportunities to improve profitability while maintaining quality and guest satisfaction.
• Assist with employee relations, investigations, documentation, coaching, corrective action, succession planning, and retention. Recommendations regarding employment decisions are expected to carry meaningful weight consistent with Company policies.
• Ensure compliance with Company policies, California Labor Code, wage and hour laws, meal and rest period requirements for non-exempt employees, OSHA standards, California Retail Food Code, responsible alcohol service laws, and all applicable federal, state, and local regulations.
• Protect Company assets and make operational decisions consistent with Company policy.
• All other duties as requested by the General Manager and the Company.

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Requirements:

• Minimum three years of progressive restaurant management experience preferred.
• Strong leadership, communication, financial, organizational, and problem-solving skills.
• Food Protection Manager certification as required by law.
• Ability to stand and walk for extended periods.
• Ability to bend, kneel, reach, climb stairs, and lift up to 50 pounds.
• Availability to work evenings, weekends, holidays, and extended hours as business needs require.
• Reasonable accommodations will be provided where required by law.

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Benefits:

• 401k with Company Match (full-time)
• Health, dental, and vision insurance (full-time)
• Cell phone allowance
• Holiday Pay
• Paid Vacation
• Company Growth & Leadership Development
• Professional Advancement
• Maternity and Paternity Leave (full-time)
• Travel perks and discounts at hotel properties.

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Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.

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About Hotel Lucile: Hotel Lucile is a landmark boutique property in the heart of Silver Lake, Los Angeles. Originally a church constructed in 1931, the building has seen several iterations of its purpose, with a rich history to inform its present day persona. The property includes 25 guest rooms, a restaurant and bar within the former sanctuary, choir loft and roof top communal spaces, pool, and gym.

A rotating program of artists and exhibitions, thoughtful minibar selection, and community programming will all bring dimension to the experience for both hotel guests and locals alike. While elements of the building have evolved, as it has been doing for nearly a century, many original elements have been preserved to maintain its distinct character against the contemporary design, such as the original stained glass, soaring ceiling beams, window frames, and wood flooring.

Hotel Lucile is looking forward to opening its doors to the neighborhood once again — as a second home for those coming from afar to explore the city, and locals looking for a space to gather.

About Casetta: ‘Casetta,’ Italian for little house, is a hospitality brand that breathes new life into buildings with distinct histories, in meaningful destinations. Our name is our guide as we foster familiar spaces that feel like home.

Each property carries its own personality expressed through thoughtful design, considered food and beverage, and authentic community connection, with a recognizable thread running throughout. Whether drawn to surf, snow, or city energy, guests find a welcoming retreat: a little house, close to home. All driving distance from one another, the Casetta portfolio promises ease of travel and a familiar hospitable feel across the board.

As a team, we are guided by the following internal principals:

• A Warm Welcome: guests arrive as visitors and leave as friends
• Proximity as Priority: close enough but different enough
• Discover Anew: an offering of something new
• The Casetta Thread: to feel the Casetta experience, regardless of the property
• Leave it Better: leaving places, buildings, and communities better than we found them

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Our portfolio includes Casa Cody, in the heart of Palm Springs, The Pearl Hotel in San Diego, Hotel Marina Riviera in Big Bear Lake, Hotel Willa in Taos, and The Surfrider in Malibu. The newest property in our portfolio, Hotel Lucile, will open in the heart of Silver Lake, Los Angeles, late Summer 2026.

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