Server

Job Title: Server

Department: Food and Beverage

Reports to: Restaurant Manager / Assistant General Manager

Job Type: Non-Exempt

Location: Los Angeles, CA - Sous Sous at Hotel Lucile

Position Type: Full Time / Part Time

Compensation: $18.42 / Hour

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The Server is responsible for delivering exceptional hospitality by providing knowledgeable, attentive, and efficient service to every guest. Servers are expected to create memorable dining experiences while maintaining Sous Sous service standards, menu knowledge, and professionalism. This position works closely with Hosts, Bartenders, Food Runners, Bussers, and the culinary team to ensure seamless service.

Essential Functions:

• Welcome every guest promptly with a warm and professional attitude.
• Develop thorough knowledge of all food, beverage, wine, cocktail, and dessert menus.
• Guide guests through menu selections and make recommendations.
• Accurately enter orders into the POS system.
• Monitor table progression and anticipate guest needs.
• Provide continuous table maintenance throughout the dining experience.
• Resolve guest concerns professionally and notify management when appropriate.
• Thank guests sincerely and encourage repeat visits.
• Follow Sous Sous steps of service at all times.
• Ensure food and beverages are delivered accurately and promptly.
• Verify food quality before serving guests.
• Maintain table appearance throughout service.
• Coordinate with Food Runners, Bussers, Bartenders, and the kitchen to provide efficient service.
• Complete opening, side work, and closing duties.
• Maintain clean and organized service stations.
• Restock service supplies as needed.
• Handle guest payments accurately.
• Protect Company assets and maintain confidentiality.
• Follow all Casetta Management policies and procedures.
• Maintain compliance with California food safety regulations and Responsible Beverage Service (RBS) requirements.
• Maintain a clean and safe work environment and follow OSHA safety requirements.

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Requirements:

• Previous upscale full-service restaurant experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• California Food Handler Card and Responsible Beverage Service certification as required by law.
• Ability to stand and walk for extended periods.
• Ability to lift and carry trays weighing up to 35 pounds.
• Frequent bending, reaching, carrying, and repetitive movements.
• Availability to work evenings, weekends, holidays, and special events.

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Benefits:

• 401k with Company Match (full-time)
• Health, dental, and vision insurance (full-time)
• Holiday Pay
• Paid Vacation
• Company Growth & Leadership Development
• Professional Advancement
• Maternity and Paternity Leave (full-time)
• Travel perks and discounts at hotel properties.

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Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.

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About Hotel Lucile: Hotel Lucile is a landmark boutique property in the heart of Silver Lake, Los Angeles. Originally a church constructed in 1931, the building has seen several iterations of its purpose, with a rich history to inform its present day persona. The property includes 25 guest rooms, a restaurant and bar within the former sanctuary, choir loft and roof top communal spaces, pool, and gym.

A rotating program of artists and exhibitions, thoughtful minibar selection, and community programming will all bring dimension to the experience for both hotel guests and locals alike. While elements of the building have evolved, as it has been doing for nearly a century, many original elements have been preserved to maintain its distinct character against the contemporary design, such as the original stained glass, soaring ceiling beams, window frames, and wood flooring.

Hotel Lucile is looking forward to opening its doors to the neighborhood once again — as a second home for those coming from afar to explore the city, and locals looking for a space to gather.

About Casetta: ‘Casetta,’ Italian for little house, is a hospitality brand that breathes new life into buildings with distinct histories, in meaningful destinations. Our name is our guide as we foster familiar spaces that feel like home.

Each property carries its own personality expressed through thoughtful design, considered food and beverage, and authentic community connection, with a recognizable thread running throughout. Whether drawn to surf, snow, or city energy, guests find a welcoming retreat: a little house, close to home. All driving distance from one another, the Casetta portfolio promises ease of travel and a familiar hospitable feel across the board.

As a team, we are guided by the following internal principals:

• A Warm Welcome: guests arrive as visitors and leave as friends
• Proximity as Priority: close enough but different enough
• Discover Anew: an offering of something new
• The Casetta Thread: to feel the Casetta experience, regardless of the property
• Leave it Better: leaving places, buildings, and communities better than we found them

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Our portfolio includes Casa Cody, in the heart of Palm Springs, The Pearl Hotel in San Diego, Hotel Marina Riviera in Big Bear Lake, Hotel Willa in Taos, and The Surfrider in Malibu. The newest property in our portfolio, Hotel Lucile, will open in the heart of Silver Lake, Los Angeles, late Summer 2026.

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